Legal
Data privacy policy
A summary in English of how we process personal data. The governing version is the Spanish policy, issued under Colombia's Statutory Law 1581 of 2012 and Decree 1377 of 2013.
Who is responsible
Carp Industries, headquartered at Carrera 7 # 113-43, Office 1107, Torre Samsung, Bogotá, Colombia, is the data controller. You can reach us at info@carpindustries.co.
What data we process
- Identification and contact details you provide (name, email, phone, company).
- Your company's public website, when you ask for the smart assessment.
- Your answers in our forms and the meeting you book.
- Basic technical data needed to protect the site (for example, rate limits).
Why we process it
To respond to your request, prepare the assessment and the meeting, send you the information you ask for and keep a record of our commercial relationship. We do not sell your data.
Your rights
You can access, update, correct and request deletion of your data, revoke your authorization and file complaints with Colombia's Superintendence of Industry and Commerce (SIC) after contacting us. Write to info@carpindustries.co.
Retention and security
We keep assessment and contact records for up to 24 months from your last interaction, and incomplete assessments for up to 90 days, then delete them automatically. Access is restricted and protected.
If there is any difference between this summary and the Spanish policy, the Spanish policy prevails.